THE INFORMATION WE NEED AND HOW WE USE IT
When you contact us online, we will require your name and e-mail address. Without this information, we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number will also be required so we may contact you if there is a problem with your order or you require further product information. We may need to pass this information onto our delivery partners who will then contact you to book your delivery.
SECURITY OF YOUR INFORMATION
Our site uses secure server software to protect your information whenever you contact us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
We protect your privacy in 3 ways:
- Access to customer account information is limited to those who need access for the performance of their job.
- We use full login and password controls on our sales control system.
- Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email or phone.
USE OF ‘COOKIES’
We use Analytics software such as Google Analytics to analyse the use of our website.
Our cookies are used only to determine your browsing preferences for our site. We believe this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies.